Collect sketchy requirements

Calculate a preliminary quote

Define precise requirements for meeting facilities, accommodation, transport, audio-visual and IT equipment, communication, wired and wireless Internet connection, supporting material, gala and social events, leisure and entertainment

Negotiate a choice of proposals with hotels and other providers

Assemble the event budget

Sign the contracts with the providers

Communicate with sponsors and supporters

Handle the insurance of the event

Design and construct the website of the event

Orchestrate the logistics of the event

Operate online registration, hotel bookings and other individual services

Schedule airport and local transfers and shuttles

Manage pre-payments and deposits

Plan welcome cocktails, gala dinners, social events and entertainment happenings

Arrange meeting space allocation

Prepare badges, folders, CDs, gifts, local information and other supporting material

Supervise venue preparation and equipment setup

Operate a welcome and onsite-registration desk

Operate a hospitality desk and a message board

Operate a communication centre

Set up room signs, direction signs, banners and posters

Handle ad-hoc meeting space allocation

Supervise the technical service

Supervise welcome cocktails, gala dinners, in-site and off-site social events and entertainment happenings

24-hour response to problems and last-minute requirements

24-hour support of the event's website

Handle requests for volume printing, photocopying and CD/DVD mastering

Monitor scheduled transfers and shuttles

Crisis control

Supervise the teardown of the event

Ensure financial clearing

Ship follow-up material

Post photo albums and meeting minutes in the event's website